MELINDA MACIAS has been a professional service partner to the insurance industry for over 28 years.  During this time her capacity has been that of a Vocational Consultant and an Early Return to Work Coordinator.

As a company we recognize the unique challenges your clients face with the current changes in services. We are also aware of the need for efficient and timely service in order to gain maximum results.  We excel in establishing respect and a strong working relationship with your client base, always keeping in mind the importance of customer retention which is our ultimate goal.

In the field of vocational rehabilitation, providing services as Vocational Consultants and Early Return to Work Coordinators these are some of the institutions to which we have provided services.  Compton Unified School District, the City of Los Angeles, the County of Los Angeles, Department of Water & Power, Pomona Valley Hospital, San Juan Capistrano Unified School District, Orange County Register, Avery Dennison, University of Southern California and a multitude of other companies within the San Fernando Valley, Los Angeles, San Gabriel Valley, Riverside and San Bernardino areas.

EXPERTISE

• Effectively convey information to others in Spanish and English
• Ability to identify problems and arrive at solutions
• Ability to analyze a situation and adjust approach to achieve objective
• Ability to understand the pros and cons of a decision and determine its merits
• Ability to explain work related documents in a simplified manner
• Advanced interpersonal skills providing insight to client perceptions
• Extensive experience in collecting and evaluating data to meet objectives
• Evaluate program benefits and regulations, obtain support services when necessary
• Conduct client and employer follow-up interviews and maintain case records
• Maintain relationships with employers and key personnel for development of opportunities